Rental info
How do I rent a luxury car in Dubai?
Renting a car with us is quick and easy. Choose your preferred vehicle from our fleet, contact us via WhatsApp or email, confirm availability, and we’ll handle the rest. We’ll deliver the car to your location, ready for you to hit the road.
What documents are required for car rental?
You’ll need a valid driver’s license, a passport or Emirates ID, and a credit card for the security deposit. No international license is needed for tourists visiting Dubai.
What is the cost of renting a luxury car?
The cost varies depending on the car model, rental duration, and season. For a detailed breakdown, simply browse our website or contact us and we’ll provide clear pricing with no hidden fees.
What payment methods do you accept?
We accept major credit cards, bank transfers, and cash. For your convenience, you can pay in AED, USD, or Euros. We also accept payments in Crypto - Bitcoin, Ethereum, Litecoin, and USDT. Please contact us if you have any other payment requests.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking. Just contact us via WhatsApp at [insert number] or email at least [insert number] hours in advance to make any changes. Cancellation policies may vary depending on the car model and season.
How much is the refundable security deposit?
The security deposit ranges from AED 3,000 to AED 10,000, depending on the car. This amount is refunded within 21 working days after the rental period, as long as there are no fines or damages.
Terms & conditions
What is the minimum age for renting a luxury car?
Yes, you must be at least 21 years old.to rent a luxury car.
How long does it take to get the deposit back?
We process refunds within 21 working days after your rental ends. This timeframe ensures any possible fines or charges are accounted for. Deposits paid via credit card are automatically refunded.
Are additional drivers allowed?
Yes, you can add an additional driver. Both drivers need to meet the age and license requirements. Additional fees may apply depending on the rental duration and car model.
Delivery & returns
Can the car be delivered to my hotel or location?
Absolutely! We offer free delivery and pickup to your hotel, residence, or any location in Dubai. Just let us know the time and place, and we’ll make sure the car is ready when you are.
Do I need to return the car with a full tank of gas?
Yes, we ask that you return the car with a full tank of gas. If the tank isn’t full, we’ll charge you for the difference at a competitive fuel rate. This ensures a smooth experience for the next renter.
Can I extend my rental period?
Yes, extending your rental is easy. Just contact us at least [insert number] hours before the original return time, and we’ll confirm the new terms based on availability.
What should I do if I get a parking fine?
If you receive a parking fine, don’t worry. Simply inform us and we’ll handle it. The fine amount will be deducted from your security deposit, and we’ll send you the details of the charges.
Driving rules
Is there a mileage limit for car rentals?
Yes, our cars come with a daily mileage limit, typically between 250 and 300 kilometers. If you exceed this limit, an additional fee per kilometer will apply. Contact us for details on each car's specific limit.
Can I drive the rental car outside of Dubai?
Yes, but please inform us if you plan to drive outside of Dubai. Depending on the destination, there may be additional charges or requirements. Driving outside of the UAE is generally not allowed without prior approval.
Do I need special insurance for luxury car rentals?
No special insurance is required. All of our rentals come with comprehensive coverage, so you’re fully protected. If you’d like additional coverage for peace of mind, feel free to discuss it with us.
Safety & support
Is it safe to rent a luxury car in Dubai?
Yes, Dubai is one of the safest cities in the world. Traffic rules are strict, and the roads are well-maintained. Plus, our cars are equipped with the latest safety features to ensure you have a secure driving experience.
What happens if the car breaks down during the rental?
In the rare event of a breakdown, contact us immediately. We provide roadside assistance and will either repair the car or provide a replacement vehicle as quickly as possible to get you back on the road.
What should I do in case of an accident?
If you’re involved in an accident, ensure everyone's safety first. Then, contact the local authorities and us. We’ll guide you through the next steps, including insurance coverage and vehicle replacement.
Loyalty & offers
Do you offer loyalty programs or discounts for frequent renters?
Yes, we value our loyal customers. We offer special discounts and perks for frequent renters. Contact us to learn more about our loyalty program and exclusive offers.
Can I pre-book a car if it's unavailable?
Yes, if a car is currently unavailable, you can pre-book it. We’ll notify you as soon as it becomes available, ensuring you’re first in line to enjoy your preferred vehicle.